Tentang freight forwarder

Assalamualaikum
Malam ni i nak merempan pasal freight forwarder yg nama kompeninya tidak i ketahui so kita panggil kompeni dia kompeni zombie (sbb tadi i duk main plants vs zombie utk mengurangkan stress)..

So al kisahnya i ada this shipment arriving from indonesia.. Menurut kata tukang hantar di sana, barang suda dihanto pada hari jumaat 1-2-2013 tp maybe naik kapal on monday 4-2. Normally shipments from indonesia akan sampai ke port klang dlm masa 10 hari.. So sepatutnya brg i sampai roughly on Friday 15-2.. Sebab i duk kalut2 blk kampung masa tu i didnt get a chance to call the zombie sampaila i masuk balik opis on monday 18-2. I gave him a call and was told that my goods have arrived and tgh duk tunggu customs clearance and he said that it should clear customs the same night and he can send it over on Wednesday 20-2. Ok that's fine, i congak2 maybe brg akan sampai either rabu petang or early thursday morning.

Hari rabu i call nak check brg dah keluar gudang atau belum, memula dia tak angkat. Call lagi dia kata dia tgh sibuk amik anak sekolah n suh i call awal2 pagi esok (khamis). Awal pagi khamis i call around 9.20am, dia kata dia duk ada kat klia n suruh i anto sms which i did and he did not reply.. Dalam kul 11 i call lg dia kata dia ada dekat klinik. Adoi.. Brg i nak pakai urgent before saturday.. Byk sgt alasan si zombie ni i dah cuak. JJ suh call agent di indonesia suruh diorg pulak push.. Takut si zombie ni pikir since my barang pun sikit ajer, idokle penuh satu kontena so he's probably thinking, i should look after my big clients, these small fries can look after themselves la kekdahnya..

Pi mai pi mai, dia hantaq sms at 1pm tanpa ada punctuation marks so the txt can be read in two different ways.. I jawab msg dia tp dia tak jawab balik. Takpe, sabaq sat.. Kita pi tesco beli belon dulu, nanti koi 2 kita call.. So when i rang him at 2.15 dia mcm nak marah2 n cakap yg dia dah suruh 4 budak dia carik nama i.. I ckp cuba tgk betul2.. Mesti ada sbb i dah berckp dgn dia on monday n mmg brg i dah sampai. Carik punye carik rupanya dia eja nama i salah.. (Oo, dont let me get started on how important it is for people to spell my name correctly!!) pastu dia mcm tak puas hati. I said to the zombie, look i understand people make mistakes, i tak marah pun.. Rilek la wey.. Lepas tu dia pertikai pulak yg i duk call dia guna nombor phone yg berbeza dr apa yg ada dlm rekod dia. Eh, sukati i lah nak pakai nombor mana pun.. Apa lak kena ngena nombor talipon dgn shipment i? Dia bukak cerita pasal gudang dia penuh brg, lori refused nak pick up brg la pasal CNY (alo, cny last week.. bukan minggu ni bhai..) Sampai kata nak buang2 brg segala... Lagi dia tinggi suara marah2 i.., lagi i rendahkan suara siap gelak2 lg.. Lalast i ckp, mcm nilah incik zombie, kalau i bole cari transport sendiri bole tak u release brg i? Dia dgn belagaknya kata "mai lah amik, u nak mai koi bape pun buleh. Gudang i koi 1 pagi pun ada org.." Hmmm belagak ye? Takpelah..

Lalast, dpt jugak cari transport yg sanggup amik brg i tu dgn syarat si zombie ni kena pi hantaq ke shah alam. Alhamdulillah berkat i ckp elok2 dgn zombie masa dia mengaruk2 tu dia offer nak anto brg i ke shah alam guna keta dia je.. See, bukanla beso mana pun shipment i kalau boleh je masuk dlm keta. Bohonglah takde lori nak mai SP.. Kalaulah port klang tu dekat cam penang port dah tentu kami pi collect sendiri dgn simba, tak payah nak suh dia hantaq. I hangin bukan sbb apa.. Byk sgt alasan dia masa i call, amik anaklah, pi klinik la, kat luar opis la.. Pahtu byk kali call dia xangkat.. Nak avoid my calls kah? Kita ckp elok2 dia nak marah2 kita.. sekarang ni siapa customer n siapa service provider? I xnak marah2 dia sbb i takut dia apa-apakan shipment i (boleh ke brg diapa-apakan?)

Pengajaran malam ni
1) u cant fight fire with fire.. Lg org tinggikan suara, lg rendah suara u.. Biar org yg tinggi suara tu malu sendirik..
2) berkenalan lah dgn jiran sebelah-menyebelah sbb mana tau nanti diorg boleh tolong kita
3) sila letakkan punctuation marks semasa ber-sms.. It will make a huge difference!
4) dgn bangsa sendiri sama agama segala xpayahle nak berlagak sangat.. Kang i guna services bangsa lain, korg kata i xsupport bangsa sendiri.. Tp kalau dah bangsa sendiri cuma tahu nak berlagak n tak look after their customers, dah tentu i akan pergi to those that will treat me well, regardless of race/religion kan?

Finally, string bean prefers his food with extra gravy, he loves the fancy feast royale soup/broth mixed with fussie cat.. Fatty can finish the whole can of fussie cat and a pack of fancy feast soup in one sitting.. Thus the name fatty... Hahahahahaahah --> pengajaran yg takde kena mengena....

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